Privacy Statement

Effective Date: 1st February 2024

Moon Lab Limited and its subsidiaries and associated companies (“Moon Lab”, “we”, “us”, or “our”) collect, use, and disclose your information through our Dale mobile application (“App”) and website (collectively, the “Platform”). We endeavour to ensure that all our collection, transmission, storage and usage of personal data shall be carried out in compliance with the Personal Data (Privacy) Ordinance, Cap 486 of the laws of the Hong Kong Special Administrative Region (“PDPO”). The term “personal data” shall have the meaning ascribed to it by PDPO.

Information We Collect

We collect several types of information to operate the Platform and provide you with a secure and trusted service. This information may include:

  • Account Information: When you create an account, we collect your name, email address, username, password (hashed and securely stored), and profile picture (optional).

  • Professional Information: You may choose to provide details about your professional background, including work experience, education, skills, and certifications. This information is stored on the blockchain for verification purposes.

  • Verification Information: To verify your professional information, you may connect your Dale account to third-party verification modules or provide relevant documents.

  • Usage Data: We collect data about your activity on the Platform, such as the types of searches you perform, the profiles you view, and the projects you apply for.

  • Device Information: We collect information about the device you use to access the Platform, such as device type, operating system, and IP address. This information is used for troubleshooting and security purposes.

How We Use Your Information

We use your information to:

  • Create and manage your account
  • Verify your professional information and build trust within the Platform
  • Connect you with freelance opportunities and potential clients.
  • Process transactions and take commissions.
  • Improve the Platform and develop new features.
  • Send you important information about the Platform, such as updates, security alerts, and promotional offers (with your consent).
  • Analyze usage trends and user behavior.
  • Comply with legal and regulatory requirements.

Sharing Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who help us operate the Platform, such as data storage providers and payment processors.

  • Verification Providers: We may share your information with third-party verification modules to confirm your professional credentials.

  • Freelance Matching: We may share your profile information with potential clients who are searching for freelance professionals with your skills and experience. Your profile will only be shared if it matches the client’s specific needs.

  • Legal Requirements: We may disclose your information if required by law, subpoena, or court order, or to protect our rights or the rights of others.


We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet or electronic storage system is completely secure.

Children’s Privacy

The Platform is not intended for children under the age of 13. We do not knowingly collect information from children under 13.

Compliance with Hong Kong Law

This Statement is designed to comply with the Personal Data (Privacy) Ordinance (Cap. 841) of Hong Kong (“PDPO”).

Your Rights Under the PDPO

You have the following rights under the PDPO:

  • Right of Access: You have the right to request access to your personal data that we hold.

  • Right of Correction: You have the right to request that we correct any inaccurate or incomplete personal data that we hold about you.

  • Right to Erasure: You have the right to request that we erase your personal data in certain circumstances.

  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.

  • Right to Object: You have the right to object to the processing of your personal data for certain purposes, such as direct marketing.

For more information about your rights under the PDPO, you can visit the website of the Office of the Privacy Commissioner for Personal Data (

Changes to this Statement

We may update this Statement from time to time. We will notify you of any changes by posting the new Statement on the Platform.

Contact Us

If you have any questions about this Statement, please contact us at [email protected]